Drunen, M. van, Eskens, S., Helberger, N., Möller, J., Vrijenhoek, S. Towards a Normative Perspective on Journalistic AI: Embracing the Messy Reality of Normative Ideals In: Digital Journalism, vol. 10, iss. 10, pp. 1605-1626, 2022. @article{nokey,
title = {Towards a Normative Perspective on Journalistic AI: Embracing the Messy Reality of Normative Ideals},
author = {Helberger, N. and Drunen, M. van and M\"{o}ller, J. and Vrijenhoek, S. and Eskens, S.},
url = {https://www.ivir.nl/digital_journalism_2022_10/},
doi = {https://doi.org/10.1080/21670811.2022.2152195},
year = {2022},
date = {2022-12-22},
journal = {Digital Journalism},
volume = {10},
issue = {10},
pages = {1605-1626},
abstract = {Few would disagree that AI systems and applications need to be “responsible,” but what is “responsible” and how to answer that question? Answering that question requires a normative perspective on the role of journalistic AI and the values it shall serve. Such a perspective needs to be grounded in a broader normative framework and a thorough understanding of the dynamics and complexities of journalistic AI at the level of people, newsrooms and media markets. This special issue aims to develop such a normative perspective on the use of AI-driven tools in journalism and the role of digital journalism studies in advancing that perspective. The contributions in this special issue combine conceptual, organisational and empirical angles to study the challenges involved in actively using AI to promote editorial values, the powers at play, the role of economic and regulatory conditions, and ways of bridging academic ideals and the messy reality of the real world. This editorial brings the different contributions into conversation, situates them in the broader digital journalism studies scholarship and identifies seven key-take aways.},
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Few would disagree that AI systems and applications need to be “responsible,” but what is “responsible” and how to answer that question? Answering that question requires a normative perspective on the role of journalistic AI and the values it shall serve. Such a perspective needs to be grounded in a broader normative framework and a thorough understanding of the dynamics and complexities of journalistic AI at the level of people, newsrooms and media markets. This special issue aims to develop such a normative perspective on the use of AI-driven tools in journalism and the role of digital journalism studies in advancing that perspective. The contributions in this special issue combine conceptual, organisational and empirical angles to study the challenges involved in actively using AI to promote editorial values, the powers at play, the role of economic and regulatory conditions, and ways of bridging academic ideals and the messy reality of the real world. This editorial brings the different contributions into conversation, situates them in the broader digital journalism studies scholarship and identifies seven key-take aways. |
Bouchè, G., Eskens, S., Helberger, N., Mil, J. van, Strycharz, J., Toh, J., van Hoboken, J. Conditions for technological solutions in a COVID-19 exit strategy, with particular focus on the legal and societal conditions 2021, (Report for ZonMw, written by N. Helberger, S. Eskens, J. Strycharz, G. Bouchè, J. van Hoboken, J. van Mil, J. Toh, with N. Appelman, J. van Apeldoorn, M. van Eechoud, N. van Doorn, M. Sax & C. de Vreese, September 2021, Amsterdam). @techreport{Helberger2021bb,
title = {Conditions for technological solutions in a COVID-19 exit strategy, with particular focus on the legal and societal conditions},
author = {Helberger, N. and Eskens, S. and Strycharz, J. and Bouch\`{e}, G. and van Hoboken, J. and Mil, J. van and Toh, J. },
url = {https://www.ivir.nl/publicaties/download/covid-report-1.pdf},
year = {2021},
date = {2021-09-13},
urldate = {2021-09-13},
abstract = {Which legal, ethical and societal conditions need to be fulfilled for the use of digital solutions in managing the COVID-19 exit-strategy? This was the central question of this research. Digital technologies can be part of solutions to societal challenges, for example to manage the pandemic and lead the Netherlands out of the COVID-19 crisis. One set of technologies that figured particularly prominently in that debate was the use of contact tracing apps like the CoronaMelder, as well as digital vaccination passports (CoronaCheck app).
In the Netherlands, Europe and worldwide, the introduction of apps such as the CoronaMelder or the CoronaCheck app was met by criticism from experts, politicians, civil society and academics. Concerns range from the lack of evidence for the effectiveness of such apps, uncertainty about the conditions that need to be fulfilled to reach their goal, our growing dependency on technology companies up to worries about the fundamental rights and adverse effects for vulnerable groups, such as elderly or users without a smart phone.
The overall goal of the research was to monitor the societal, ethical and legal implications of implementing apps like the CoronaMelder, and from that draw lessons for the future use of ‘technology-assisted governance solutions’. One important conclusion from the report is that ‘there are no easy technological fixes, and in order for a technological solution to work, it needs to be part of a broader vision on what such a solution needs to function in society, achieve its intended goals and respect the fundamental rights of users as well as non-users.’ The report also offers critical reflections on the need for democratic legitimisation and accountability, the role of big tech and insights on the societal impact of the CoronaMelder and other technological solutions.
},
note = {Report for ZonMw, written by N. Helberger, S. Eskens, J. Strycharz, G. Bouch\`{e}, J. van Hoboken, J. van Mil, J. Toh, with N. Appelman, J. van Apeldoorn, M. van Eechoud, N. van Doorn, M. Sax \& C. de Vreese, September 2021, Amsterdam},
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Which legal, ethical and societal conditions need to be fulfilled for the use of digital solutions in managing the COVID-19 exit-strategy? This was the central question of this research. Digital technologies can be part of solutions to societal challenges, for example to manage the pandemic and lead the Netherlands out of the COVID-19 crisis. One set of technologies that figured particularly prominently in that debate was the use of contact tracing apps like the CoronaMelder, as well as digital vaccination passports (CoronaCheck app).
In the Netherlands, Europe and worldwide, the introduction of apps such as the CoronaMelder or the CoronaCheck app was met by criticism from experts, politicians, civil society and academics. Concerns range from the lack of evidence for the effectiveness of such apps, uncertainty about the conditions that need to be fulfilled to reach their goal, our growing dependency on technology companies up to worries about the fundamental rights and adverse effects for vulnerable groups, such as elderly or users without a smart phone.
The overall goal of the research was to monitor the societal, ethical and legal implications of implementing apps like the CoronaMelder, and from that draw lessons for the future use of ‘technology-assisted governance solutions’. One important conclusion from the report is that ‘there are no easy technological fixes, and in order for a technological solution to work, it needs to be part of a broader vision on what such a solution needs to function in society, achieve its intended goals and respect the fundamental rights of users as well as non-users.’ The report also offers critical reflections on the need for democratic legitimisation and accountability, the role of big tech and insights on the societal impact of the CoronaMelder and other technological solutions.
|
Eskens, S., Mil, J. van Opinie: Doorsturen telecomdata naar RIVM vereist een beter verhaal In: Het Financieele Dagblad, 2020. @article{Eskens2020c,
title = {Opinie: Doorsturen telecomdata naar RIVM vereist een beter verhaal},
author = {Eskens, S. and Mil, J. van},
url = {https://fd.nl/opinie/1356879/doorsturen-telecomdata-naar-rivm-vereist-een-beter-verhaal},
year = {2020},
date = {2020-09-12},
journal = {Het Financieele Dagblad},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Eskens, S., Helberger, N. Opinie: corona-app vraagt om meer toezicht op grote techbedrijven In: De Volkskrant, 2020. @article{Helberger2020g,
title = {Opinie: corona-app vraagt om meer toezicht op grote techbedrijven},
author = {Helberger, N. and Eskens, S.},
url = {https://www.volkskrant.nl/columns-opinie/opinie-corona-app-vraagt-om-meer-toezicht-op-grote-techbedrijven~b6898138/},
year = {2020},
date = {2020-09-10},
journal = {De Volkskrant},
abstract = {Er is te weinig aandacht voor de rol van Google en Apple bij de invoering van de CoronaMelder, betogen Natali Helberger en Sarah Eskens.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Er is te weinig aandacht voor de rol van Google en Apple bij de invoering van de CoronaMelder, betogen Natali Helberger en Sarah Eskens. |
Eskens, S. Opinie: De wettelijke mogelijkheden voor online proctoring door universiteiten zijn zeer beperkt In: Tijdschrift voor Internetrecht, no. 4, pp. 141-143, 2020. @article{Eskens2020b,
title = {Opinie: De wettelijke mogelijkheden voor online proctoring door universiteiten zijn zeer beperkt},
author = {Eskens, S.},
url = {https://www.ivir.nl/publicaties/download/TvI_2020_4.pdf},
year = {2020},
date = {2020-08-27},
journal = {Tijdschrift voor Internetrecht},
number = {4},
pages = {141-143},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Eskens, S., Helberger, N., Möller, J., Monzer, C. User Perspectives on the News Personalisation Process: Agency, Trust and Utility as Building Blocks In: Digital Journalism, vol. 8, no. 9, pp. 1142-1162, 2020. @article{Monzer2020,
title = {User Perspectives on the News Personalisation Process: Agency, Trust and Utility as Building Blocks},
author = {Monzer, C. and M\"{o}ller, J. and Helberger, N. and Eskens, S.},
url = {https://www.tandfonline.com/doi/full/10.1080/21670811.2020.1773291},
doi = {10.1080/21670811.2020.1773291},
year = {2020},
date = {2020-06-16},
journal = {Digital Journalism},
volume = {8},
number = {9},
pages = {1142-1162},
abstract = {With the increasing use of algorithms in news distribution, commentators warn about its possible impacts on the changing relationship between the news media and news readers. To understand the meaning of news personalisation strategies to users, we investigated how they currently experience news personalisation, perceive their role in the personalisation process, and envision increasing the utility of personalised news by giving users more agency and fostering trust. We conducted four focus groups with online news readers in Germany. For the analysis, grounded theory techniques were suitable due to their applicability in reconstructing user perspectives through their own experiences. We found that (1) users fail to distinguish between news personalisation and commercial targeting, which may negatively bias their perception; (2) there is a contradiction in how users perceive themselves as active participants in the process, but lack the means to exercise agency; (3) user concerns extend beyond privacy to what information they receive and their right to personal autonomy\textemdasha solution requires offering users the ability to dynamically adjust their “news interest profiles”; (4) while news personalisation strategies afford new opportunities for introducing reciprocity in the media-audience relationship, negotiating competing logics of journalistic, personal and algorithmic curation remains a challenge.},
keywords = {},
pubstate = {published},
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}
With the increasing use of algorithms in news distribution, commentators warn about its possible impacts on the changing relationship between the news media and news readers. To understand the meaning of news personalisation strategies to users, we investigated how they currently experience news personalisation, perceive their role in the personalisation process, and envision increasing the utility of personalised news by giving users more agency and fostering trust. We conducted four focus groups with online news readers in Germany. For the analysis, grounded theory techniques were suitable due to their applicability in reconstructing user perspectives through their own experiences. We found that (1) users fail to distinguish between news personalisation and commercial targeting, which may negatively bias their perception; (2) there is a contradiction in how users perceive themselves as active participants in the process, but lack the means to exercise agency; (3) user concerns extend beyond privacy to what information they receive and their right to personal autonomy—a solution requires offering users the ability to dynamically adjust their “news interest profiles”; (4) while news personalisation strategies afford new opportunities for introducing reciprocity in the media-audience relationship, negotiating competing logics of journalistic, personal and algorithmic curation remains a challenge. |
Eskens, S. The personal information sphere: An integral approach to privacy and related information and communication rights In: JASIST, vol. 71, no. 9, pp. 1116-1128, 2020. @article{Eskens2020,
title = {The personal information sphere: An integral approach to privacy and related information and communication rights},
author = {Eskens, S.},
url = {https://www.ivir.nl/publicaties/download/jasist_2020.pdf},
doi = {https://doi.org/10.1002/asi.24354},
year = {2020},
date = {2020-03-20},
journal = {JASIST},
volume = {71},
number = {9},
pages = {1116-1128},
abstract = {Data protection laws, including the European Union General Data Protection Regulation, regulate aspects of online personalization. However, the data protection lens is too narrow to analyze personalization. To define conditions for personalization, we should understand data protection in its larger fundamental rights context, starting with the closely connected right to privacy. If the right to privacy is considered along with other European fundamental rights that protect information and communication flows, namely, communications confidentiality; the right to receive information; and freedom of expression, opinion, and thought, these rights are observed to enable what I call a “personal information sphere” for each person. This notion highlights how privacy interferences affect other fundamental rights. The personal information sphere is grounded in European case law and is thus not just an academic affair. The essence of the personal information sphere is control, yet with a different meaning than mere control as guaranteed by data protection law. The personal information sphere is about people controlling how they situate themselves in information and communication networks. It follows that, to respect privacy and related rights, online personalization providers should actively involve users in the personalization process and enable them to use personalization for personal goals.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Data protection laws, including the European Union General Data Protection Regulation, regulate aspects of online personalization. However, the data protection lens is too narrow to analyze personalization. To define conditions for personalization, we should understand data protection in its larger fundamental rights context, starting with the closely connected right to privacy. If the right to privacy is considered along with other European fundamental rights that protect information and communication flows, namely, communications confidentiality; the right to receive information; and freedom of expression, opinion, and thought, these rights are observed to enable what I call a “personal information sphere” for each person. This notion highlights how privacy interferences affect other fundamental rights. The personal information sphere is grounded in European case law and is thus not just an academic affair. The essence of the personal information sphere is control, yet with a different meaning than mere control as guaranteed by data protection law. The personal information sphere is about people controlling how they situate themselves in information and communication networks. It follows that, to respect privacy and related rights, online personalization providers should actively involve users in the personalization process and enable them to use personalization for personal goals. |
Bastian, M., Drunen, M. van, Eskens, S., Helberger, N., Möller, J. Implications of AI-driven tools in the media for freedom of expression 2020, (Council of Europe, September 2019). @techreport{Helberger2020,
title = {Implications of AI-driven tools in the media for freedom of expression},
author = {Helberger, N. and Eskens, S. and Drunen, M. van and Bastian, M. and M\"{o}ller, J.},
url = {https://www.ivir.nl/publicaties/download/AI-and-Freedom-of-Expression.pdf},
year = {2020},
date = {2020-03-05},
publisher = {Council of Europe, September 2019},
abstract = {Background Paper to the Ministerial Conference "Artificial Intelligence - Intelligent Politics: Challenges and opportunities for media and democracy, Cyprus, 28-29 May 2020."},
note = {Council of Europe, September 2019},
keywords = {},
pubstate = {published},
tppubtype = {techreport}
}
Background Paper to the Ministerial Conference "Artificial Intelligence - Intelligent Politics: Challenges and opportunities for media and democracy, Cyprus, 28-29 May 2020." |
Bodó, B., Eskens, S., Helberger, N., Möller, J. Interested in diversity: The role of user attitudes, algorithmic feedback loops, and policy in news personalization In: Digital Journalism, vol. 7, no. 2, pp. 206-229, 2019. @article{Bod\'{o}2019,
title = {Interested in diversity: The role of user attitudes, algorithmic feedback loops, and policy in news personalization},
author = {Bod\'{o}, B. and Helberger, N. and Eskens, S. and M\"{o}ller, J.},
url = {https://www.tandfonline.com/doi/full/10.1080/21670811.2018.1521292},
doi = {10.1080/21670811.2018.1521292},
year = {2019},
date = {2019-01-08},
journal = {Digital Journalism},
volume = {7},
number = {2},
pages = {206-229},
abstract = {Using survey evidence from the Netherlands, we explore the factors that influence news readers’ attitudes toward news personalization. We show that the value of personalization depends on commonly overlooked factors, such as concerns about a shared news sphere, and the diversity of recommendations. However, these expectations are not universal. Younger, less educated users are more exposed to personalized news and show little concern about diverse news recommendations. Quality news organizations that pursue reader loyalty and trust are incentivized to implement personalization algorithms that aim for diversity and high quality recommendations. However, some users are in danger of being left out of this positive feedback loop. We make specific policy suggestions regarding how to solve that issue.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Using survey evidence from the Netherlands, we explore the factors that influence news readers’ attitudes toward news personalization. We show that the value of personalization depends on commonly overlooked factors, such as concerns about a shared news sphere, and the diversity of recommendations. However, these expectations are not universal. Younger, less educated users are more exposed to personalized news and show little concern about diverse news recommendations. Quality news organizations that pursue reader loyalty and trust are incentivized to implement personalization algorithms that aim for diversity and high quality recommendations. However, some users are in danger of being left out of this positive feedback loop. We make specific policy suggestions regarding how to solve that issue. |
Eskens, S., Helberger, N., Möller, J. Challenged by news personalisation: five perspectives on the right to receive information In: Journal of Media Law, vol. 9, no. 2, pp. 259-284, 2017. @article{Eskens2017,
title = {Challenged by news personalisation: five perspectives on the right to receive information},
author = {Eskens, S. and Helberger, N. and M\"{o}ller, J.},
url = {http://dx.doi.org/10.1080/17577632.2017.1387353},
year = {2017},
date = {2017-11-07},
journal = {Journal of Media Law},
volume = {9},
number = {2},
pages = {259-284},
abstract = {This research asks what the right to receive information means for personalised news consumers and the obligations this rights imposes on states. We develop a framework to understand the right to receive information, starting from case law of the European Court of Human Rights. On this basis, we identify five perspectives on the right to receive information: political debate, truth finding, social cohesion, avoidance of censorship and self-development. We evaluate how these five perspectives inform a legal and policy analysis of news personalisation. },
keywords = {},
pubstate = {published},
tppubtype = {article}
}
This research asks what the right to receive information means for personalised news consumers and the obligations this rights imposes on states. We develop a framework to understand the right to receive information, starting from case law of the European Court of Human Rights. On this basis, we identify five perspectives on the right to receive information: political debate, truth finding, social cohesion, avoidance of censorship and self-development. We evaluate how these five perspectives inform a legal and policy analysis of news personalisation. |
Eskens, S., van Daalen, O., van Eijk, N. Geheime surveillance en opsporing: Richtsnoeren voor de inrichting van wetgeving Instituut voor Informatierecht 2016. @techreport{Eskens2016b,
title = {Geheime surveillance en opsporing: Richtsnoeren voor de inrichting van wetgeving},
author = {Eskens, S. and van Daalen, O. and van Eijk, N.},
url = {http://www.ivir.nl/publicaties/download/Geheime-surveillance-en-opsporing.pdf},
year = {2016},
date = {2016-11-22},
institution = {Instituut voor Informatierecht},
keywords = {},
pubstate = {published},
tppubtype = {techreport}
}
|
Bodó, B., Eskens, S., Helberger, N., Möller, J., Trilling, D., Vreese, C.H. de, Zuiderveen Borgesius, F. Algoritmische verzuiling en filter bubbles: een bedreiging voor de democratie? In: Computerrecht, vol. 2016, no. 5, pp. 255-262, 2016. @article{Borgesius2016b,
title = {Algoritmische verzuiling en filter bubbles: een bedreiging voor de democratie?},
author = {Zuiderveen Borgesius, F. and Trilling, D. and M\"{o}ller, J. and Eskens, S. and Bod\'{o}, B. and Vreese, C.H. de and Helberger, N.},
url = {https://www.ivir.nl/publicaties/download/Computerrecht_2016_5.pdf},
year = {2016},
date = {2016-10-03},
journal = {Computerrecht},
volume = {2016},
number = {5},
pages = {255-262},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Eskens, S., van Daalen, O., van Eijk, N. 10 Standards for Oversight and Transparency of National Intelligence Services In: Journal of National Security Law & Policy, vol. 8, no. 3, pp. 553-594, 2016. @article{Eskens2016,
title = {10 Standards for Oversight and Transparency of National Intelligence Services},
author = {Eskens, S. and van Daalen, O. and van Eijk, N.},
url = {http://jnslp.com/2016/07/25/10-standards-oversight-transparency-national-intelligence-services/
https://www.ivir.nl/publicaties/download/JNSLP_2016_3.pdf},
year = {2016},
date = {2016-09-15},
journal = {Journal of National Security Law \& Policy},
volume = {8},
number = {3},
pages = {553-594},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Eskens, S. Annotatie bij EHRM 4 december 2015 (Roman Zakharov/Rusland) In: Computerrecht, vol. 2016, no. 3, pp. 178-189, 2016. @article{,
title = {Annotatie bij EHRM 4 december 2015 (Roman Zakharov/Rusland)},
author = {Eskens, S.},
url = {http://www.ivir.nl/publicaties/download/1801},
year = {2016},
date = {2016-07-01},
journal = {Computerrecht},
volume = {2016},
number = {3},
pages = {178-189},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Eskens, S. Netherlands: New Notification Obligations and Fines under the Dutch Data Protection Act In: European Data Protection Law Review, vol. 2, no. 2, pp. 224-226, 2016. @article{,
title = {Netherlands: New Notification Obligations and Fines under the Dutch Data Protection Act},
author = {Eskens, S.},
url = {http://edpl.lexxion.eu/article/EDPL/2016/2/12},
year = {2016},
date = {2016-07-01},
journal = {European Data Protection Law Review},
volume = {2},
number = {2},
pages = {224-226},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Eskens, S., Kool, L., Timmer, J., Van Est, R. Beyond control: Exploratory study on the discourse in Silicon Valley about consumer privacy in the Internet of Things Rathenau Instituut 2016. @techreport{,
title = {Beyond control: Exploratory study on the discourse in Silicon Valley about consumer privacy in the Internet of Things},
author = {Eskens, S. and Timmer, J. and Kool, L. and Van Est, R.},
url = {http://www.ivir.nl/publicaties/download/1780},
year = {2016},
date = {2016-05-26},
institution = {Rathenau Instituut},
keywords = {},
pubstate = {published},
tppubtype = {techreport}
}
|
Eskens, S. Profiling the European Citizen in the Internet of Things: How Will the General Data Protection Regulation Apply to this Form of Personal Data Processing, and How Should It? University of Amsterdam, 2016. @mastersthesis{,
title = {Profiling the European Citizen in the Internet of Things: How Will the General Data Protection Regulation Apply to this Form of Personal Data Processing, and How Should It?},
author = {Eskens, S. },
url = {http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2752010},
year = {2016},
date = {2016-03-29},
school = {University of Amsterdam},
keywords = {},
pubstate = {published},
tppubtype = {mastersthesis}
}
|
Eskens, S., van Daalen, O., van Eijk, N. Ten standards for oversight and transparency of national intelligence services Instituut voor Informatierecht 2015. @techreport{,
title = {Ten standards for oversight and transparency of national intelligence services},
author = {Eskens, S. and van Daalen, O. and van Eijk, N.},
url = {http://www.ivir.nl/publicaties/download/1591.pdf},
year = {2015},
date = {2015-07-23},
institution = {Instituut voor Informatierecht},
keywords = {},
pubstate = {published},
tppubtype = {techreport}
}
|
Eskens, S. Ongerichte interceptie, of het verwerven van bulk-communicatie, en waarom de Grondwet en het EVRM onvoldoende tegenwicht bieden In: Computerrecht, vol. 2015, no. 3, pp. 125-131, 2015. @article{,
title = {Ongerichte interceptie, of het verwerven van bulk-communicatie, en waarom de Grondwet en het EVRM onvoldoende tegenwicht bieden},
author = {Eskens, S.},
url = {https://www.ivir.nl/eskens_computerrecht2015/},
year = {2015},
date = {2015-05-22},
journal = {Computerrecht},
volume = {2015},
number = {3},
pages = {125-131},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
Eskens, S., Granger, M.-P., Irion, K. Annotatie bij Hof van Justitie EU 8 april 2014 (Digital Rights Ireland / Ierse Ministers en Attorney General) In: Mediaforum, vol. 27, no. 3, pp. 112-118, 2015. @article{,
title = {Annotatie bij Hof van Justitie EU 8 april 2014 (Digital Rights Ireland / Ierse Ministers en Attorney General)},
author = {Irion, K. and Granger, M.-P. and Eskens, S.},
url = {https://www.ivir.nl/publicaties/download/Annotatie_Mediaforum_2015_3.pdf},
year = {2015},
date = {2015-04-17},
urldate = {2015-04-17},
journal = {Mediaforum},
volume = {27},
number = {3},
pages = {112-118},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|